THE BASICS OF CUSTOMER SERVICE:
As Amazon CEO Jeff Bezos once said: “Build a great experience- customers tell each other about that. Word of mouth is very powerful.” Providing excellent customer service and treating your clients with respect is incredibly important if you want to have a lasting career as well as business relationships. People these days have high expectations […]
MENTAL HEALTH IN THE WORKPLACE:
If you struggle from depression, anxiety or any other mental condition, you are not alone. I myself have battled with depression in the past, and know just how difficult it can be to manage. A lot of people struggle in silence when it comes to their mental health- but it’s time for us to speak […]
Stop Spending Money Recruiting the Wrong People
COULD ARTIFICIAL INTELLIGENCE BE THE KEY WHEN IT COMES TO TO HIRING THE RIGHT CANDIDATES? Your company is only as good as your worst employee. Let that sink in for a minute. All it takes is one rotten apple to spoil the bunch. And if you happen to hire someone that’s not right for the […]
TOP MISTAKES SALESPEOPLE MAKE BUT DON’T REALISE
When you’re young and first starting out in sales it’s essential to surround yourself with experienced people or coaches who are able to pick up on the things that you do and correct any errors you’re making right off the bat. Very often, people make the same mistakes over and over again without even being […]
HOW TO FIND AND UTILISE A MENTOR
I speak a lot about the importance of mentors. Having a person in your life that can lead and inspire you has the potential to shape your career more than you know. What in your opinion, is the difference between a mentor and a coach? Simply put, a coach is someone you pay, and a […]
Sara Al Madani Returns to The Spencer Lodge Podcast on Emirati Women’s Day
[yotuwp type=”videos” id=”-nw6KsgxWek” column=”6″ title=”off” effects=”video_box=ytef-grow”] Today is a pretty special day. In January of this year, my team and I launched The Spencer Lodge Podcast and today, I’m thrilled to announce that we’ve just launched season two in partnership with Najahi Events! I’ve had the privilege of interviewing some phenomenal individuals, and every episode has centred around […]
WHY GENERATING LEADS IS NEVER ENOUGH
So many companies out there are busy using online and digital strategies to generate leads, but very often these leads just aren’t converted into sales. If you’re spending money on generating leads then it’s essential that you nurture them so that they can go on to become viable prospective clients. Generating leads for a business […]
CREATING MASSIVE MOTIVATION
How do you get massively motivated? How do you achieve in life what you deserve? How do you overcome fear and doubts that keep you from succeeding? When it comes to creating massive motivation, there’s a simple process to use, but the process is very similar to a diet- it only works if you put […]
THE SECRET TO EFFECTIVE CLOSING
Whether you realise it or not, if you’re in business, then you need to possess quality sales skills. I was recently joined by Loai Al Fakir (CEO of Provident Real Estate) on my Facebook Live (watch it here), where we discussed just how essential sales skills are. Talented salespeople all possess certain skills and techniques […]
THE TRUTH ABOUT MOTIVATION
Before you know it, it’ll be the end of the year. Are you on track with achieving everything that you set out to do at the start of this year? How are your motivation levels? Perhaps you were full of energy at the beginning of 2019 (like most people) but now you’re struggling to keep […]
