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#418: How AI Is Changing Guest Expectations and Reshaping Hotels | Raki Phillips

Introduction Technology is changing the way hotels operate, from how guests choose where to stay to how businesses manage pricing and performance. But as Raki Phillips explains, hospitality still comes down to the experience guests have and whether they want to come back. Raki Phillips also shares his perspective on protecting room rates during periods […]

#417: What happens to the UAE’s supply chain when one of the region’s most important trade routes is disrupted? | Ayman Kabbara

Introduction From alternative ports and rerouting cargo to rising freight costs, limited capacity and the importance of keeping essential goods moving, Ayman explains how logistics companies adapt when the usual routes are no longer available. Ayman Kabbara also discusses pharmaceuticals, global trade, AI, blockchain and preparing for future supply chain disruptions. Show Notes 0:00 Introduction1:08 […]