#192: Ann Summers CEO On Surviving Sexual Abuse And Becoming A Lingerie Tycoon


If you’ve ever been to the UK or Ireland, you’ve probably walked past an Ann Summers store and felt intrigued to step inside. Specialising in sex toys and lingerie, and with over 140 brick-and-mortar stores, Ann Summers is undoubtedly one of the most popular sex toy brands globally. The CEO of Ann Summers, Jacqueline Gold CBE, joins me this week to discuss her journey to success and how she became one of Britain’s wealthiest women. Following a childhood of neglect and sexual abuse, Jacqueline is on a mission to empower and inspire women from all walks of life to pursue their dreams and challenge the status quo. Discover how Jacqueline turned her childhood trauma into her superpower, and how she helped Ann Summers dominate the sex toy industry for decades.

Show Notes

04:36 Jacqueline’s childhood

06:13 Jacqueline’s relationship with her parents

12:30 Why she kept her abuse a secret

14:20 Coping mechanisms

17:07 Forgiveness

20:24 Recurring thoughts about her abuse

21:33 Jacqueline’s first part-time job

25:56 Sex toys

30:00 Ingredients for a successful business person

35:25 Jacqueline’s first store

39:53 Creating a welcoming environment

42:25 Selling online

45:40 Innovation within the market

49:35 Giving up

51:10 Jacqueline’s purpose

Show Sponsors

Smartkas: Providing food security as a service

Najahi Events: The UAE’s leading event promotor

Social Links